March 17,2020

MOCHUELO IS TEMPORARILY CLOSED UNTIL MAY 2020

A Note from the Piccadilly Team

The health and wellbeing of our guests and employees are of unparalleled importance. With elevated levels of concern surrounding Coronavirus/COVID-19, we would like you to understand the measures we are taking to protect the interests of our guests and employees, as well as the public interest. We continue to monitor the latest health authority statements and direction from the CDC.

What measures are we taking for guests and employees?
• As always, we are committed to the highest safety, health, and sanitation standards. We communicate and reinforce with guests and employees to follow hygiene practices, including cough and sneeze etiquette, increased hand sanitizing procedure, and staying home when sick.
• We are taking further steps by adding extra hand-washing supplies and hand sanitizing stations in public areas, meeting space, restrooms, guestrooms, and employee areas, as well as increased cleaning and disinfecting protocols throughout the hotel.
• We are educating employees on COVID-19 awareness to make better-informed decisions.

Travel Planning
In the interest of public health and accommodating our guests, we offer flexibility in existing and future room reservations for visits between March, April, and May 2020. All reservations for individual stays may be postponed or canceled without fees up to 24 hours before arrival until May 31, 2020.

Event Planning
In the interest of public health and accommodating our guests, we offer flexibility in existing and future bookings for events taking place in March, April, and May 2020. All reservations for meetings and events may be postponed up to 1 year or canceled without fees up to 72 hours before the event start date until May 31, 2020.

Sincerely,

Gene H. Chien

Owner